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- Essay Name : 1339.txt
- Uploader : Big-B
- Email Address :
- Language : english
- Subject : Education
- Title : buyer behavior
- Grade : c
- School System : susquehanna u.
- Country : usa
- Author Comments :
- Teacher Comments :
- Date : 11/19/96
- Site found at :
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-
- Buyer Behavior
- 10/14/96
-
- Compulsive Buying:
- A Phenomenological Exploration
-
- This Article gave an in-depth look at the physiological
- and social problems of the compulsive buyers behavior. It
- relates and explains very thoroughly how compulsive buyers
- actions can be compared to other excessive behaviors such as
- drug abuse, alcoholism, eating disorders, compulsive
- sexuality, kleptomania, or compulsive gambling. The article
- was reinforced by extensive research, surveys, and
- interviews on compulsive buyers.
- Compulsions are ôrepetitive and seemingly purposeful
- behaviors that are performed according to certain rules or
- in a stereotype fashion. They are also explained as being
- excessive and ritualistic behaviors designed to alleviate
- tension, anxiety, or discomfort aroused by an obtrusive
- thought or obsession. Impulsive buyers have been known to
- experience negative consequences ranging from guilt to
- disappointment with the product to financial hardship. Low
- self-esteem is also associated with compulsive behavior. It
- has been suggested that compulsive behaviors are an attempt
- to temporarily block or overcome these feelings. Past
- research has lead researchers to develop a model that
- assumes that physiological, genetic, psychological, social,
- and cultural factors all contribute to the development of
- compulsive behaviors and the present study seems to add to
- the existing research base.
- The research process began with the observation of
- group therapy sessions with approximately fifty compulsive
- buyers. Therapists that were treating the disorder
- conducted several group and individual interviews and read
- more than a thousand letters from the compulsive buyers.
- The information gathered was then used to compare against
- results of a mail survey given to other shoppers. In
- addition, five in-depth qualitative interviews with
- individual compulsive buyers were completed and transcribed.
- The sample of compulsive buyers was obtained from people who
- had written to the California-based self-help group for
- problem buyers. The quantitative part of this study
- involved a survey administered to self-identified problem
- buyers and to a more general sample of consumers. Although
- the sample used in this research was fairly large and
- decentralized, there were a couple of restrictions to be
- considered. First, the desire for self help may make the
- this sample unrepresentative of compulsive buyers who do not
- seek help. Second, it is probable that the self-identified
- problem buyers will include some people who have spending or
- debt problems, but are not true compulsive buyers. The
- statistical analysis of the data and information obtained by
- the authors research is suitable for reinforcing the results
- given. The restrictions taken in to consideration are
- minimal and the sample was large enough, compared to the
- subject matter, that reasonable results can be expected.
- The findings in this study were as follows: The sample
- of compulsive buyers had a significantly higher mean score
- on the MMPI psychasthenia (obsessive-compulsive) subscale
- than did the general sample of consumers. This suggests the
- greater probability of the presence of related traits,
- behaviors, and personality dimensions, in relation to
- overall compulsives. Compulsive buyers also had lower
- self-esteem scores than those in the comparison strata, and
- there was a significantly higher fantasy-imaginative level
- among the compulsive buyers than with the general
- population.
- The end result of this study showed a difference
- between compulsive and impulsive buyers when it came to the
- motivational factors of ôpurchasing or possessing?ö The
- results showed that compulsive buyers do not have any
- greater desire than others to own things. Rather,
- differences in materialism seem to be predominantly due to
- differing levels of envy and non-generosity.
- This article was very informative and full of
- information regarding some of the excessive behaviors of
- consumers. The authors did an excellent job relaying not
- only their results and findings of the study, but also how
- the information was gathered and assessed. The knowledge
- gained from this article could be very helpful to someone,
- possibly even myself, who might posses compulsive behaviors.
- The only suggestions I might have for a future study on the
- topic of compulsive buyers would be an assessment of which
- type of products seem to be the largest target of compulsive
- buyers.
-
-
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